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Public Safety Resource

Voice Fraud Safety Checklist

A free, printable resource to help individuals, families, and organizations recognize and verify suspicious voice calls. Designed for clarity, this checklist supports calm, informed decision-making when facing potential voice-based fraud.

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Related: Learn why traditional fraud education often falls short in The AI Fraud Education Gap Affecting Seniors.

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Checklist Preview

Recognizing Voice Impersonation Signals

  • Caller creates unusual urgency ("Act now or else...")
  • Requests for secrecy ("Don't tell anyone about this call")
  • Emotional pressure (fear, panic, excitement)
  • Unexpected payment instructions (gift cards, wire transfers, cryptocurrency)
  • Caller identity inconsistencies (wrong details, evasive answers)

When to Pause and Verify

  • Any request for money or financial transfers
  • Any emergency or crisis claim
  • Any request for sensitive personal information
  • Any pressure to act immediately without time to think

Safe Verification Steps

  • Hang up and independently call known numbers
  • Use second-channel verification (text, video call, in-person)
  • Consult a trusted contact before taking action
  • Never rely on links or numbers provided by the caller

What NOT To Do

  • Do not send money or gift cards
  • Do not share passwords, PINs, or security codes
  • Do not click unknown links sent during or after a call
  • Do not stay on calls that pressure you to act quickly

If You Suspect a Scam

  • Stop the interaction immediately
  • Document details (caller ID, time, what was said)
  • Report through appropriate channels (FTC, FBI IC3, local authorities)
  • Use StopAiFraud.com educational resources to learn more

SAF Verification Principle

  • Stop. Think. Verify.
  • Take time before acting on any unexpected request
  • Trust your instincts—if something feels wrong, pause
  • Legitimate callers will understand verification needs
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Frequently Asked Questions

Who is this checklist for?

This checklist is designed for everyone: families, seniors, caregivers, community organizations, libraries, churches, banks, and any institution that wants to help protect people from voice-based fraud.

Can I print and distribute this checklist?

Yes. The checklist is free to download, print, and distribute for non-commercial, educational purposes. We encourage sharing with family members, community groups, and organizations.

How often should I review this checklist?

We recommend reviewing the checklist at least once a year, or whenever you receive an unexpected call requesting money, personal information, or urgent action. Keep a printed copy near your phone.

What should I do if I think I received a scam call?

Stop the interaction, do not send money or share information, and use a separate device or method to verify the caller's identity. Report suspicious calls to StopAiFraud.com and official agencies.

Does this checklist cover AI voice cloning?

Yes. Modern AI can clone voices convincingly, making phone verification essential. This checklist includes specific guidance on recognizing potential voice impersonation and using second-channel verification.

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Help protect your community. Download the checklist and share it with family members, neighbors, and local organizations. Knowledge is the first line of defense.

Download Free Checklist (PDF)